As was the case at Laner Muchin, in a major success story for both firm and vendor, re-engineering a legal workload can significantly boost the efficiency of a company. In an example from this year, the synthesis of a major money-law suit saw that intercontinental teams were established for a number of tasks. While they were not as efficient as per-owning the same job, their style had varied an monumental help. Many law firms have outsourced a host of business functions to improve their operations as the legal industry itself undergoes continuous change – extra resources!
Service quality will be uniformly maintained in outsourcing arrangements, in addition to lowering costs — since back office support often locates its offices in areas with lower labor and real estate expenses compared to urban centers for law practice.
Another issue well tackled through support for back offices is the recruitment and retention of staff adept at doing detailed work. In addition, management becomes simpler; as outsourcing vendors further leverage their specialization and size to give pc-work services that are both efficient and economical. These vendors are in business 24/7 and provide timely, expert help to both lawyers and clients.
Support for back office functions helps law firms solve another problem–staff availability. Law firms often have varying daily needs, while their employees’ schedules stay constant. Also, their workers have only limited sick leave and periodical absences. Secretaries typically juggle work from many different lawyers, which pits attorney against attorney for their loyalty and thus slows down the production of documents.
Although the idea of over-staffing staff may appear to offer a solution for variable workloads, it generally results in excessive idle time and higher costs. Outsourcing puts forward a better alternative to this: by consuming as needed and varying in line with actual demand, it brings flexible and experienced labour at the client’s disposal. This team frequently works on public holidays or outside of normal hours, whereas in-house staff have fixed shifts; it ensures that the problems brought about by sudden absences such as sick leave are kept to a minimum.
By outsourcing back office functions, law firms can free their internal secretarial staff to concentrate on more strategic tasks that better match actual demand. This method of working only uses what is needed, saving the company a lot of money in the end.